Self Care Essentials Trio

We strive to ensure that your orders reach you as soon as possible. After placing an order, you will instantly receive a confirmation e-mail/call with details of your order. It will then be our priority to swiftly dispatch your order. Usually, all items are sourced from our warehouse and dispatched within 48 hours (provided it is a business day). However, we will let you know via a phone call or SMS if an item is out of stock, and the soonest it can be dispatched.

• In Pakistan, we offer a standard shipping charge on all orders of Rs 250, no matter how big or small your package is.
• For nationwide delivery, we use Swyft, Call Courier, Trax, Blue Ex & TCS services.
• The projected delivery time for all non-Lahore based orders is 2-4 business days.

*Please note that your parcel will only be delivered to the shipping address and not to any alternative address.

Unexpected delays may occur with the shipment, and if you don’t receive your order within the allotted time, kindly email info@mondsub.pk / call us at +92 321 8447070 or WhatsApp us at +92 321 8447070 . Make sure you have your order number (provided to via email when you place your order) when you call or email us. 

Mond’sub Pakistan offers a 7-day goodwill exchange policy if the item is returned on time and meets the following conditions:

• Product is in its original packaging
  
• Product seal is intact
  
• Packaging has not been opened, damaged, or tampered with
  

Items purchased during sale cannot be exchanged or returned unless the wrong product was received.

How to Request an Exchange

1. Email us at info@mondsub.pk with your order number, item name, and reason for exchange.
   
2. If the item is damaged or faulty, attach clear pictures.
   
3. Send the item back to:
   

Attention: Returns Department

Address: Bhatti Gate, Jalil Center, 231 Circular Rd, Lahore, 54000

1. Once received and approved, we will issue a coupon for the same amount or send your replacement item.
   
2. Any applicable re-shipping charges must be paid by the customer.
   
3. Products must be returned within 7 days of receiving the order.