Cancellation Policy

Here is a general guideline for cancellation policies:

Cancellations are usually allowed before the order is processed or shipped. Once the order has been shipped, cancellations might not be possible.

Refund Eligibility:

• Refunds for canceled orders are typically processed only if the product has not been shipped.
• If the item has been delivered, returns or exchanges may apply instead of cancellations, depending on return policy.

How to Cancel an Order:

• Contact the seller’s customer service team as soon as possible with your order details.
• Provide necessary information like order ID and reason for cancellation.

Non-Cancellable Items:

• Products like face masks and skincare items that have been opened or used may not qualify for cancellation or returns due to hygiene reasons.