Exchange Policy

Mond’sub Pakistan has a 7-day goodwill exchange policy, provided the item is returned to us in time:

• It is in its original packaging
• The seal of each product is intact
• The packaging of the product has not been tampered with

*Please note that items bought during the sale cannot be exchanged or returned unless the product received does not match the product that you have ordered.

How You Can Exchange an Item?

1.  Email us at info@mondsub.pk  and request an exchange.

2.  Log in the reason for exchanging the item. Make sure to add your order number and the name of the items being exchanged, in the email.

Attention: Returns Department

Address:  Bhatti Gate, Jalil Center, 231 Circular Rd, Lahore, 54000

3.  We will send your chosen replacement item in exchange to your address

4.  You will need to pay any applicable shipping charges for the re-shipment.

5.  Take a picture of the item/items if they are damaged or faulty and need to be returned

6.  We will send you a coupon of the same amount as your returning item.

7. Products must be sent back within 7 days from original receipt of goods